FAQ
Frequently Asked Questions
How long does delivery take?
Orders are delivered within 5 to 10 days, depending on your location.
It is very important to remember that local weather conditions, in the area of the package origin, and the destination, both effect delivery times.
Other Factors Influencing Delivery:
- Shipping Distance: Longer distances naturally take more time.
- Shipping Carrier: Different carriers have varying delivery speeds and efficiency.
- Order Processing Time: The time it takes for a company to process and prepare an order for shipment.
- Location: Rural areas may have longer delivery times than urban areas.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Also, you can check your order delivery status by login into prodobox account.
How can I contact customer support?
Our support team is available from 11 AM to 8 PM. You can reach us via:
- Email: prodoboxonline@gmail.com
Can I cancel my order?
You can cancel your order within 24 hours of placing it. Once shipped, cancellations won’t be possible.